BRIDGEPORT, Conn. – Aquarion Water Co. is reminding customers to take precautions before allowing anyone into their home or business for maintenance, especially when no appointment has been scheduled.
Residents should refuse entrance into their home without first seeing photo identification.
The reminder comes after three incidents of unidentified men entering homes in June and July in Darien, claiming to work for the water company. Two of the three incidents resulted in burglaries.
“Aquarion Water Co. employees follow strict protocols when entering customers’ homes and businesses, which include showing the customer an Aquarion photo ID,” said Charles V. Firlotte, Aquarion president and CEO. “We also encourage any customer who is unsure or has concerns to call our Customer Service Department.”
Aquarion employees and contractors are required to carry company-issued photo identification at all times and to present such identification upon request when entering a customer’s home. If a worker cannot produce identification, customers should not allow entrance into their home or business and should immediately contact the police.
For additional information about how to identify an Aquarion employee may contact Aquarion Customer Service at 203-445-7310.
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