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Darien Police Beef Up Communications Technology

DARIEN, Conn. – The Darien Police Department is improving its communications systems to better record calls and to ensure backup communications if telephone lines fail. The changes are expected to cost $33,310 total.

Most of that money will be spent on a new digital logger at police headquarters. The digital logger records all telephone and emergency radio traffic in the police’s communication center. According to a memo by Police Chief Duane Lovello, the current device is failing and needs to be replaced.

The best option for the police would be the NICE Recording system, Lovello said. It is capable of recording all police, fire, EMS and regional radio channels, as well as incoming 911 calls and telephone calls to various police divisions. The device would cost $22,354.

Police have also installed another phone line at its headquarters to serve as a backup should the primary phone lines fail. According to Lovello, in the past, phone lines have been severed, typically during underground excavation or when torn from overhead poles. These instances have left the communications center at the headquarters without phone service.

The new service will cost $9,138.60 per year, which can be covered because the town’s I.T. Department has changed the way police cruisers transmit data. In the past, they have used two T1 lines, which cost $10,965 per year. Now, the department has installed technology that allows the cars to transmit data over the Internet, eliminating the need for the T1 lines.

At its meeting Monday night, the Board of Selectmen voted to approve the transfer of money from the town’s contingency funds to pay for the new digital logger. The town should be receiving money back from the construction of the new police headquarters, First Selectman Jayme Stevenson said. This money could be used to help pay for the equipment.

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